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Atlassian Community answers are not shown anymore

Sima
Contributor
July 15, 2020

Hello,

 

answers to questions from the Atlassian Community are not visible anymore.

As shown by the screen shots underneath I had an old tab open with a Atlassian Community question, where there were many helpful answers to it. When I refreshed the tab all answers were gone, though it's the same URL.

This problem seems to appear for all "old" questions.

What happened? What do I need to do to see the answers again?

 

Thanks in advance

Sima

 

____________

 

Old Tab:

grafik.png

___________

 

Refreshed Tab:

grafik.png

7 answers

2 accepted

3 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 15, 2020

The bug has been addressed. If so please accept as resolved or comment with example.

0 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 15, 2020

this is a known issue and is being worked.

Sachin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 15, 2020

Thank you @Jack Brickey for confirming! That answers my question about why the number of posts on my profile are wrong.

0 votes
giulia.perelli
Contributor
September 17, 2020

Hi,

 any update on this?


I have the same problem:

  • I can't see the correct number of posts I answered to in the "Recent Activity" page on my profile
  • the answer I have provided to a post is not shown (even if I have got an email for the "Answerer" badge).

Before:

Community-BUG-1.png

After:

Community-BUG-2 .PNG

Thanks,
Giulia

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2020

@giulia.perelli , I have reported to Atlassian Community team to investigate.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2020

@giulia.perelli , I believe the issue has been corrected please check and verify. Apparently the answer was somehow marked as spam incorrectly which happens from time to time.

giulia.perelli
Contributor
September 17, 2020

Thank @Jack Brickey !
Solved!

0 votes
Italo Qualisoni [e-Core]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 15, 2020

Same here, some of my answers are not visible anymore

take this as an example:

https://community.atlassian.com/t5/Confluence-questions/Re-Confluence-login-page-is-blank/qaq-p/1433137/

0 votes
Rolf Henning Hjemdahl
Contributor
July 15, 2020

Any update on this. Same problem here ...

0 votes
Rodrigo Eduardo Seger
Contributor
July 15, 2020

I'm having the same issue here.

0 votes
Marc Belcourt
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 15, 2020

I'm seeing the same thing.

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