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Attach Screenshot is not saving image/comments

Nicole Shepherd
Nicole Shepherd
Contributor
August 3, 2012

I've noticed that when I attach a screenshot to an issue, it does not save the image or my comment. There is no error message to indicate there is a problem. It works like it did before, only now nothing is saved.

I'm on v4.1.2 and Java 1.6.0_11 - not sure if there an issue with that combination. The problem popped up only a few weeks ago.

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Thomas Heidenreich
Thomas Heidenreich
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August 5, 2012

Hi,

for the upload to work your browser needs to accept third-party-cookies (I too ran into that problem some time ago). Another problem could be, that jira is running as a user with no write access to the attachements directory.

Thomas

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