Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Bug - Exporting Cascade custom field on Excel CSV : not the correct value

Paul FLYE SAINTE MARIE
Contributor
April 4, 2018

Hello everyone :

I'm in a JIRA Cloud instance on the new UI of JIRA.

I’m having some problems in exporting Jira data from a custom field (select cascading type) in excel. Some action I used to do for extracting data, that have always worked properly, are giving me some troubles.

For example : in JIRA, i've got an issue with a custom field (select cascading type).
We will call this custom field "Root cause".

On the issue inside JIRA, i can read for "Root cause".

- Value A and Value Z choose and save in JIRA (In issue view or in search view)

But, if I extract in csv the data, I get

- Value A and Value A

I checked on old files extracted and this problem started approximately a week ago.
Moreover also extracting “current fields” give a wrong result, not returning visualized fields.

Is that a bug ?
Thanks for your reply !

Regards.

Paul FLYE SAINTE MARIE

1 answer

Suggest an answer

Log in or Sign up to answer