Calling JIRA rest API with Postman

[Max Mustermann]

Hello,
it's about the fact that I want to access JIRA with a rest API. I use Postman for this. In Postman, all issues that have escalated should be displayed in JSON format.

The URL I use is:

https://jira.<NAME>.de/rest/api/3/issue/<issueID>

I use my e-mail address as my username and the token as my password.

When sending the get request I get the message 404 Not Found

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Max Mustermann ,

welcome to the Atlassian community!

I think that the URL is incorrect. In order to use the following rest api (https://docs.atlassian.com/software/jira/docs/api/REST/9.3.1/#api/2/issue-getIssue) you should use JIRABASEURL/rest/api/2/issue/{issueIdOrKey}

In your case it should be https://jira.<NAME>.de/rest/api/2/issue/<issueID>

Rest Api version 3 is for the cloud but I think that you are on a server instance.

Hope this helps,

Fabio

[Max Mustermann]

Hello Fabio,

I then get the status: 401 Unauthorized in Postman.

As Autorization I am using my e-mail address as my username and the token as my password.

[Fabio Racobaldo _Herzum_]

This is another problem. Please read the following article about authentication https://developer.atlassian.com/server/jira/platform/rest-apis/

[Max Mustermann]

I read the article about authentication and authorization. I haven't figured out what to do differently.

The token has not expired. I am using Basic authentication.

It used to work with Postman. Now that I try it with the same data, it doesn't work anymore.

[Fabio Racobaldo _Herzum_]

You can't use token with Basic Authentication . Did u tried with Oauth 2.0?

[Yana Metodieva]

@Max Mustermann Have you found the solution?