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Can I create a team or group in Jira Data Center then tag them in @mention comments?

kdickason
Contributor
December 20, 2022

After reading through posts, it appears this is not possible in Jira Data Center 9.0.1:  I want to create a Team or Group in Jira Data Center that I can then tag in Comments so they call get notifications (I don't have to tag the same multiple people over and over.)  It looks like this is not possible in Jira Data Center.  Can anyone comment.  

1 answer

2 votes
Trudy Claspill
Community Champion
December 20, 2022

Hello @kdickason 

It does not appear that there is a native feature for that. Refer to

https://jira.atlassian.com/browse/JRASERVER-28225

There is an app in the Marketplace that appears to add functionality for mentioning User Groups.

User Mention Groups 

Vamsi Kandala
Rising Star
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December 22, 2022

Hi @Trudy Claspill,

Any idea whether this marketplace app allow the use of existing groups in Jira or do we have to create the groups again in the app configuration?

Thanks,
Vamsi

Trudy Claspill
Community Champion
December 22, 2022

Hello @Vamsi Kandala 

No, I don't know. I have not used the app. The information is probably in the documentation for the app, though.

Vamsi Kandala
Rising Star
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December 22, 2022

Hi @Trudy Claspill

No problem.

Thank you,
Vamsi

Jordan Hauser
Contributor
August 6, 2024

For anyone returning to this in 2024, I just trialed it and there were definitely some problems with it

The major one and why I had to disable it after 4 hours was that it broke the activity stream gadget.

Minor issues were that the 'suggested' groups would not scroll, icons did not load, if you were typing in a group and then regular text and pressed enter at any time it would change to whatever group in the suggestions you last hovered over, config didnt allow me to remove groups from selecting (I DO NOT WANT USERS TO PING ALL JIRA)... and more

Great idea, unfortunately breaking other things we already use is a no-no

Jira DC 8.20.7

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