Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I edit/add "Create Ticket" text instead of "Create Issue"?

Mohin Uddin
Contributor
July 14, 2013

Hi Expert,

Can I edit/add "Create Ticket" text instead of "Create Issue"?

Please find the attached screen shot.

appreciate your help

Thanks

Mohin

2 answers

1 vote
RambanamP
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 14, 2013

you have to change the "createissue.title " property text in JiraWebActionSupport.properties file which is located at

C:\Program Files\Atlassian\JIRA\atlassian-jira\WEB-INF\classes\com\atlassian\jira\web\action

0 votes
Alex Perez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 14, 2013

Hi,

I think that the best way is creating a customized translation. You will need to identify all phrases with "Issue" word, and then replace them with "Ticket"

https://developer.atlassian.com/display/JIRADEV/Customizing+Text

HTH

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, aafp, jira migration, marketing collaboration, end siloed work, streamline workflows, kerrie gottschalk, jira cloud admins, unified marketing, process visibility, team efficiency, cross-team collaboration

How Kerrie Gottschalk unified AAFP’s marketing team with Jira

At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.

Read the story
AUG Leaders

Atlassian Community Events