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Can System Fields be set as to Visible even when empty?

Janet Coffey
Contributor
November 8, 2024

I know I can set custom fields to be visible even when empty.  Can I do the same thing for System Fields?

2 answers

0 votes
Nicketa November 28, 2024

Hello @Janet Coffey ,

 

In the new Jira versions, you'll get option to keep a field visible even when it is empty.

Can do it from screen configuration view.

Screenshot 2024-11-28 153822.png

System fields can always be hidden using field configuration.

Screenshot 2024-11-28 154647.png

 

BR,

Nicketa

0 votes
Aaron Pavez _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 8, 2024

Hi @Janet Coffey 

By default the standard fields (Description, Status, Priority) are visible when empty.

Which one you don't see when empty?

Hav you checked this?

2024-11-08 15_21_49-Configure issue - CaseSF - Issue types - Jira — Mozilla Firefox.jpg

Under configure fields (Cog at the bottom right) you can add the standards fields there.

Regards

Aaron

Janet Coffey
Contributor
November 12, 2024

I'm trying to get the "Linked Issues" field to appear on all project Edit screens.  Are you looking at Data Center Jira or Cloud Jira?

Thanks

Janet Coffey
Contributor
November 12, 2024

Sorry it's on the View screen I'd like it to appear on.

Matt Doar _Adaptavist_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 13, 2024

That info is in its own subsection of an issue, so should appear by default on View screens, unless Linking has been disabled for the whole instance

Aaron Pavez _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2024

Linked issues won't show by default when empty. It will only show when there is a linked issue.

Regards

Like Nicketa likes this
Janet Coffey
Contributor
November 15, 2024

Aaron,

That's the behavior I'm seeing.  Thank you

Janet Coffey

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