Can't save my workflow

[Nicat Nagiyev]

Hello,

for a Service Desk project I created a new workflow. Unfortunately I can't save it and I'm not understanding the error massage:

This ist the workflow:

And this is the error massage:

Could you please help me?

Thank you in advance,

BR,

Nicat

[Leo Diaz - Deiser · Accepted solution]

Hi @Nicat Nagiyev

What is the difference between draft workflow and published workflow?

[Nicat Nagiyev]

Hi @Leo Diaz - Deiser,

the draft workflow is the workflow in the first picture.

And this is the published workflow:

[Leo Diaz - Deiser]

Hi!

The problem is the status Open I suppose it was removed... Try to include the Open Status and Publish... after that:

1. Create new workflow as a copy (that way it will be inactive)
2. Add/remove all the transitions and status you need
3. Associate the workflow with your scheme and the issue types again to activate it
4. Run through the wizard
5. Done

[Nicat Nagiyev]

Thank your very much :)