Can we customize the view of subtasks on the parent issue in Jira Cloud

[Vinod Mendem]

I have found the below links on changing the view of the subtasks view in parent issue in Jira. Tried the ways that were suggested, but not able to change the subtasks view.

https://confluence.atlassian.com/adminjiraserver072/configuring-sub-tasks-828788265.html

https://confluence.atlassian.com/jirakb/how-to-view-subtask-fields-in-a-parent-issue-278072457.html

Right now the fields configured are: issuetype, status, assignee, progress

I tried adding the custom field to that Comma Separated values but did not notice any change in the parent issue view.

New fields that I want to configure: issuetype, status, assignee, progress, customfield_10023

Can you please let me know if I have missed anything in the configuration.

[Earl McCutcheon]

Hi Vinod,

This should be working for you using the customfield_id approach, with a coma separated list, EXE I set up the following custom field id:

And the field is now showing up on the parent like this:

However what could be occuring here is if the customfield_10023 does not have a value present on the subtask it will not show up as a column on the parent (NULL values are ignored), OR you may be using a custom field that has duplicate name but different ID's for an alternate projects field configuration scheme that is not in use by the project you are looking at.

To confirm the ID you can use the browsers developer tools console to inspect the element and get the field ID from the sub task directly.

EXE in chrome, you can right click the field and choose Inspect:

and the custom field element will be highlighted like the following Screenshot and you can find the ID on the next line at the div id as seen here:

Also the information is relatively the same between the Server docs you linked above and the Cloud docs but just as a referance point the Cloud Versions of the configuration docs  can be found here:

• Configuring advanced settings
• Configuring sub-tasks Under the section "How to choose which sub-task fields display on parent issues"

Regards,
Earl

[Vinod Mendem]

Hi @Earl McCutcheon,

Thanks for the reply.

For our usecase, we are using the Story Points field for subtasks as well.

when I searched in the custom fields under Jira settings for story points and hover the mouse over the configure option, I am able to see the custom field of the story points as customFieldId=10023.

The story points fields is been for configured even for the subtasks and I am able to see that field in the subtask view.

Can you check if I am missing anything in the configuration?

Regards,