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  • Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk

Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk

Temur Bekurishvili March 21, 2018

Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk?

 

There are a lot of items which are not needed like "Active Directory" or "Billing Services" and etc...

 

Thank you

Tim

2 answers

0 votes
KellyW
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2018

Hi Tim,

 

The "Select a system (optional)" field is correspond to the "Component/s" field:

Field.png

And the selection list is based in the project's components:

Component.png

 

Hence, editing Project settings >> Components should address your inquiry.

 

Regards,
Kelly

Temur Bekurishvili March 22, 2018

You guys are amazing! Thank you, I was looking for this for few days now!

 

Thank you!

0 votes
Amirul Ikhwan Omar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2018

You should be able to configure the select list in Project -> Project settings ->  Component. This should show all the component in the Select a system (Optional) field.

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