Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot create filter, permissions issue

Rob McElroy
Contributor
May 7, 2012

Hi -

I'm trying to create a filter, but whenever I save the filter, Jira redirects me to a login page and tells me that I do not have permissions to access this page.

I am part of two groups that are assigned to the Create Shared Objects permissions.

I am part of two groups that are assigned to the Manage Group Filter Subscriptions permissions.

Is their something else i'm missing? Yes i'm new to Jira. :-)

Thanks,

Rob

2 answers

1 accepted

2 votes
Answer accepted
Rob McElroy
Contributor
May 7, 2012

Per support I did not have the JIRA Users global permission. Once I added myself to the JIRA Users global permission I was able to create the filter and save it.

This makes sense as even though I had the JIRA System Administrators and JIRA Adminstrators permissiosn I still needed to be part of JIRA Users.

1 vote
JamieA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 7, 2012

I don't think you need either permission to simply save a filter. Sounds like something is wrong... are you definitely logged in when trying to save the filter? If so you might need to contact support... unless anyone else knows.

Rob McElroy
Contributor
May 7, 2012

Hi Jamie -

Thanks for your response. I'm definitely logged in. I will contact Jira support.

Thanks,

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events