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Cant enable public signup jira service desk

Karim Belhadj
Karim Belhadj
Contributor
July 16, 2019

I enabled the option of users creating accounts. However,  when i go to the customer permession in project administration i can not see the option  Anyone can sign up for a customer account on my Customer Portal. 

I think it is a bug. Can you help?

Thanks!

Please find below the 2 screen shorts , the first for the jira service desk global permession and the  second  for the custome permession.

 

Jira service desk version : 3.14.2

customer permession.pngjsdconfiguration.png

Thank you

Regards

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Petr Vaníček
Petr Vaníček
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July 16, 2019

Hi, 

you need to set up in this way whole Jira. Look at this KB article.

https://confluence.atlassian.com/adminjiraserver/enabling-public-signup-and-captcha-938847032.html

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