Cloud Jira - How do change a users password?

[Phil Stamp]

From the official help: https://confluence.atlassian.com/adminjiracloud/create-edit-or-remove-a-user-794198944.html

"How to change user passwords

1. Select  > User Management.
2. Find the user in the user list using the filter form at the top of the page.
3. Click the user's name and select Change password.
4. Enter the new password and select Change password to finish."

But I don't see any 'Change password' option, only 'Reset password'

I'm I missing some permissions or is the documentation wrong?

What I see...

TIA

Phil

[Phil Stamp]

Reading Shannon's reply...

"Since all Cloud instances use the Atlassian IDs as logins now, it's not possible for anyone other than the holder of the email address to set their own password."

I think they forgot to consider system accounts & removing the option to set their password have rendered them useless.

[Baris Kuytul]

Yes this is the same for me. No possible to change  manuel password. Please be aware of what you are witting here as atlassian. You forward us wrongly to find a solution . 

[Alexey Matveev]

I also could not find the Change Password button. I guess it does not exists. I found a thread which were created later than the referenced by you documentation. 

https://community.atlassian.com/t5/Jira-questions/Set-user-passwords-in-Atlassian-Cloud/qaq-p/652142

I guess, the button was removed.