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kiran kumar August 22, 2019

Is there a way we could make the replies to comments in JIRA visible? Cause right now the replies are updated as Internal.

If we can't, is there a way we could disable 'reply' for comments?

Screenshot 2019-08-21 21.19.16.png

1 answer

0 votes
Olga Videc
Community Champion
August 22, 2019

Hello @kiran kumar 

This is caused by plugin Threaded Comments for Jira plugin, you need to disable it.

Also, the plugin is unsupported at the moment.

Go to Setting -> Manage apps -> CRTL+F find Threaded Comments and disable the feature 

https://marketplace.atlassian.com/apps/1212145/threaded-comments-for-jira?hosting=server&tab=reviews&_ga=2.186865771.297715514.1566368213-899529972.1531837689

The marketplace is not working at the moment so the link might not work.

This is descused here, in the last part 

https://community.atlassian.com/t5/Jira-questions/Deactivate-internal-comments/qaq-p/1118404?utm_source=atlcomm&utm_medium=email&utm_campaign=answer_accepted_as_solution&utm_content=topic

BR, Olga

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