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Copy comment to linked issue

jun lee
Contributor
March 21, 2023

I added an automation rule, and it works. However when issues link relations have several steps, it doesn't work.

Issue A     comment

  ㄴ Issue B    copied comment    --> success

        ㄴ Issue C   not copied comment    --> failed

 

When copied comment to Issue B by an automation rule, it can't be a trigger. Audit log displays "No related issues could be found".

 

How can I fix it?

 

2023-03-22 08 45 28.jpg

1 answer

0 votes
Florian Bonniec
Community Champion
March 21, 2023 edited

Hi @jun lee 

 

You have to enable the automation to be triggered if triggered by automation, it's a checkbox to check in the automation detail where you set the owner and actor.

 

Be careful to make sure it will not loop.

 

Regards

jun lee
Contributor
March 21, 2023

hi @Florian Bonniec 

Thank you. It works.

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