Custom Field Value Addition

[ROGER PICKETT]

In order to associate an issue with a customer

As a jira user

I need to select a customer from a list.

I have created a custom field of type select list. However, adding values to the list manually will be very tedious with the 825 customers that we have. Is there a way to upload these values from a CSV?

[Ramiro Pointis · Accepted solution]

Hi Roger, you can check this answer:

https://answers.atlassian.com/questions/92385/importing-project-from-another-jira-instance-how-do-we-mass-import-custom-field-multi-select-options?page=1#92622

[ROGER PICKETT]

Natalie

I thought about the text field, but as we migrate from our existing tickjeting system to jira, we will want more direct control of the values avaialble.

Ramiro,

Thank you for that answer. That puts me on the right path.

[Natalie Hobson]

No worries! I'm glad that Ramiro was able to get you the answer you needed. :)

[Ramiro Pointis]

I think Select List it's more difficult to configure, but once you have it it's a lot easier to manage...

[Natalie Hobson]

Agreed - that is true! :)

[Natalie Hobson]

Hey Roger, why don't you use a text field instead? You could put the list somewhere else, and provide a link to it in the description of the field; that way the user could look at that list and just copy/paste the text from it into the field.