DKIM Setting not working (Cloud)

[Patrick Neuner - Futureweb GmbH]

Hey there,

trying to send Mails through our own Domain with Atlassian Cloud ... added SPF and DKIM as advised (https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html)

But check still gives me Error: https://domain-check.atlassian.com/ - Domain: futureweb.at

MXToolbox tells me DKIM is set correct: https://mxtoolbox.com/SuperTool.aspx?action=dkim%3afutureweb.at%3as1&run=toolpage#

named DB file:

s1._domainkey.futureweb.at.     360     IN      CNAME   s1._domainkey.atlassian.net.
s2._domainkey.futureweb.at.     360     IN      CNAME   s2._domainkey.atlassian.net.

any ideas on that?

thx, bye from Austria

Andreas Schnederle-Wagner

[Andreas Schnederle-Wagner · Accepted solution]

Well ... it took over 30 Minutes that Atlassian Services recognized the new DNS Settings ... even the TTL on all entries for futureweb.at is 360 Seconds ...

@[deleted] - PLEASE lower your DNS Cache ... espacially on such checks where one may change DNS Settings based on the outcome of the check it's very contraproductive to have such a long DNS cache ...

thx

Andreas

[Omar Vilches]

(y)