Date time

[Anik]

Hi I want to see due date and Start date in the format of MM DD YYYY. I have configured the following:

jira.date.picker.java.format - MM/dd/yy

jira.date.picker.javascript.format - %m/%d/%y

jira.date.time.picker.java.format - MM/dd/yy hh:mm a

jira.date.time.picker.javascript.format - %m/%d/%y %I:%M %p

But Still I am getting Start Date and Due Date as "2018/09/13" ie yyyy/mm/dd

How do I resolve this issue?

[Petter Gonçalves]

Hello Anik,

The fields you configured in the general settings of JIRA are actually related to the date picker format, so it only sets how the dates should be filled in the date fields, but not the format it is displayed.

To update the displaying format of your date fields, you can perform the steps below:

1 - Navigate to Jira Settings > System > Look and Feel OR type GG > Look and Feel

2 - In the Date/time Formats section, fill the fields as below:

Time format: hh:mm a

Day Format: EEEE h:mm a

Complete Date/Time Format: MM/dd/yyyy h:mm a

Day/Month/Year format: MM/dd/yyyy

Use ISO8601 standard in Date Picker: No

Let us know if it works for you.

[Anik]

Hi @Petter Gonçalves , I have set the format in look and feel as you have mentioned. but still it displayes as 2018/10/07 i.e yyyy/mm/dd. Kindly help. 

[Petter Gonçalves]

Hello Anik,

thank you for your feedback.

Could you please provide us a screenshot of your look and feel Date/time Formats? Also, provide us any screenshot of the date displaying with the wrong format in the issue.

Additionally, check if the problem reproduces if you try a different browser or in incognito mode, just to be sure you are not facing a cache problem.

[Anik]

Hi @Petter Gonçalves   Sending you a screenshot of the same.

[Petter Gonçalves]

Hello Anik,

Could you please provide a screenshot of your time/formats look and fell and also let us know if the problem reproduces in another browser as we mentioned before?

[Anik]

@Petter Gonçalves   I have seen this all browsers. It is the issue with New Issue View. The same doesn't exist with the old view. This is ridiculous.

[Petter Gonçalves]

Hello Anik,

Thank you for specifying you were using the new issue view.

As you can see under your Personal Settings, the new issue view is still a beta feature for Cloud platform, so it still has limitations and some missing features.

Our development team is still working to get it improved. For your specific matter, we have a feature request:

- New issue view: custom date/time format setting not respected in the new view

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, we recommend you to keep using the old issue view to avoid the limitations of the beta new issue view.