Delete shared team permanently

[Hans Meijer]

Hello,

I have created shared team, and used it. Ticket have been closed wit this specific team.

Now I have deleted this shared team, but the team is still existing when searching, and even when I create new tickets. This is confusing.

How can delete a shared team permanently? 

A related questions; how can I see in which plans a shared team is used?

Thanks in advance, and kind regards,

Hans

[Ravina · Accepted solution]

Hi @Hans Meijer THe below KB article might help you get the details about how to completely delete the shared teams

https://confluence.atlassian.com/jiraportfolioserver/deleting-teams-966066123.html

https://confluence.atlassian.com/jiraportfolioserver/managing-shared-teams-802170492.html

For how can I see in which plans a shared team is used?

There is no easy way to get the list plan list where shared teams are used, But you can run below SQL queries to get the plans where shared team is used.

• Get the team id using the JQL query as when you run a JQL query based on team name it give you team id when construct the JQL

Team = 32

• You can first get the PLAN id's where shared team is used, here the team id is 32

select "PLAN_ID" from "AO_D9132D_PLANTEAM" where "TEAM_ID"='32';

•  Based on the above query result you can then use the below SQL query to get the PLAN Name, here 1224 is the PLAN ID which we get from above AQL query.

select "TITLE" from "AO_D9132D_PLAN" where "ID"=1224;

•  Another way to get the plan name based on plan id is using the below link and update the id value based on your requirement.

https://your-jira-url/secure/PortfolioPlanView.jspa?id=1224&sid=1224&vid=4836#plan/backlog

 Please try and let me know how it goes.

Thanks

Ravina