We are using the Standard Mail Handler to receive E-Mails to create Jira-issues.
This works really fine. We got E-Mails and Jira creates the corresponding Issue.
We also need to process the Attachements. Those shall be attached to the Issue.
How to configure Jira that this will work?
I did not find anything in the forum and on the documentation.
Hi @thomas
I hope you are well.
By default, Jira should process the attachments and add them to the created issue.
This is described in Creating issues and comments from email .
Some considerations:
Kind regards,
Thiago Masutti
Thank you very much.
This is exactly as we need it to process,
I will investigate now further based on our log-files (as the error seems to be on our side).
You can close the ticket for now and If we would need further Support, I would open another Ticket.
Thank you very much for the great and fast answer
Thomas
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Manage Confluence like never before! This new learning path teaches you how to manage content, users, and permissions while optimizing user experience. Built for admins at all levels who want to confidently lead and unlock more innovative collaboration.
Learn more
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.