Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Email Notification for users who is not a assignee or reporter or project lead

Anilkumar Kondapol September 27, 2022

We have few users who wanted to be notified every new issue created in the project even if they are not Project lead, Administrator, Reporter or Assignee of that issue

2 answers

0 votes
Boris Berenberg - Modus Create
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 29, 2022

If you need more control over who receives a notification or the associated email template, you can also take a look at our app Notification Assistant for Jira

0 votes
Mohamed Benziane
Community Champion
September 27, 2022

Hi,

You have serveral solutions, create a filter and make subscription that will send a mail, or add them to the notification scheme.

Trudy Claspill
Community Champion
September 27, 2022

Adding to this, note that only a Jira Administrator can change the Notification Scheme, and if the Notification Scheme is used by other project then a new copy of it would need to be made and updated and associated to the one project where the users want to receive notifications.

However anybody can create a filter and set up a subscription to receive the output of that filter. I would recommend that you pursue this solution rather than changing the Notification Scheme.

Like Mohamed Benziane likes this

Suggest an answer

Log in or Sign up to answer