Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Epic Status configuration

Maikes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 25, 2019 edited

Dear collegues,

I was following this page answer: Could not find a Custom Field Configuration for field 'customfield_xxx', all projects and issue type 'x' -- therefore cannot find the Option for 'Done' epics. - Atlassian Documentation
here ;

But I cannot see in the Admin page, Configuration option for Epic Status only [View] and [Screens]. 

Someone can give a help?

 

 

Best Regards Maikes

1 answer

1 accepted

0 votes
Answer accepted
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2019

Hello @Maikes ,

The Epic Status Field is a special system field that is not meant to be modified unless it encounters and error like the one you are seeing, and because of this it is locked by default which is why only "View" and "Screens" options are visible in the Actions Cog drop down.

In the KB you linked Step one notes another KB to follow with the steps to unlock the field:

1. If your JIRA Agile fields are locked from editing, please follow this document to unlock it.

This process requires an application shutdown and database modification before the field can be, modified via the settings. DB modifications always carry a level of risk as well so make sure to backup the database incase a roll back is required, and let us know how it goes.

Regards,
Earl

Maikes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 26, 2019

@Earl McCutcheon  Thank you for your time and atenttiaon. 

Issue Resolved!

Like Earl McCutcheon likes this

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events