Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error in SSL Configuration for Jira

Pooja
Contributor
November 27, 2019

Hi Team,

Whenever we try to configure an SSL for Jira or Confluence, In most of the Customer environment we face errors which takes more time to troubleshoot, and for some, will configure in 10 min without any errors.

Is there any set of rules or procedures to generate SSL certificates? 

 

Regards,

Pooja

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2019

Yes, and get them working with Atlassian stuff.  Have a read through https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html and tell us what SSL strategy you choose, where you diverge from the guide-path that Atlassian give and what is going wrong.

0 votes
DPKJ
Community Champion
November 27, 2019

@Pooja

There are two scenarios of configuring SSL with Jira and Confluence,

  1. 1. SSL end on Jira/Confluence itself
  2. SSL end on Reverse Proxy server and Jira/Confluence run on HTTP
    • This is great if you have multiple services that are going to used shared SSL certificate (i.e. wildcard certificate).
    • This is also easiest way to configure SSL as most certificate providers provide great help guide for NGINX or Apache HTTPD.

 

The guides provided by Atlassian are also great, my final suggestion will be to go through each guide and document your own steps, this way it will be really simple for you.

If you need help with specific section, do bounce back, community here is very helpful.

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events