Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Fatal error duting import CSV with multiple lines

Евгений Левыкин
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 26, 2021

Hi all,

I'm migrating to Jira from another task manager and want to load historical data. Only one thing i cannot solve - how to load Description with several new lines inside (without it -everything fine). I have over 5k+ tasks and it's impossible to change manually such amount.

 

I already made some research and tested several solutions, starting from specs to the forums. Nothing on below seems to be worked for me:

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html

https://jira.atlassian.com/browse/JRACLOUD-46365

https://jira.atlassian.com/browse/JRACLOUD-65671

 

My file looks like:

Summary,Description
Import test, "This is on \\ a new line"

 

OR

Summary,Description
Import test, "This is on 

a new line"

 

Validation is correct as jira says, but then shows fatal error.

 

1.jpg

 

Logs:

image_2021-11-26_17-30-52.png

1 answer

1 accepted

3 votes
Answer accepted
Евгений Левыкин
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2021

Already figured out. It's just cuz i created one more mandatory field :(

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events