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Give permissions to manage webhooks only

Alex Schuster October 16, 2024

Hello!

I am searching for a way to grant few users access to manage webhooks only.

Furthermore I would like to give them permission to manage only one specific webhook if that would be possible too.

I do not want to give them any other administrator permissions so below two options are not usefull

 

  • Jira administration console.
  • Jira REST API (note that the user must have the Jira Administrators global permission).

https://developer.atlassian.com/server/jira/platform/webhooks/

Is there any other way we can achive that? I was thinking about some third-party apps/add-ons or Jira ScriptRunner but I am not familiar with that

 

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Henning Stoll
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October 17, 2024

Hi @Alex Schuster it is not possible to give users access only to webhooks without broader permissions. Webhooks are a part of the Jira administration features, which means users need to have higher-level permissions, typically Jira Administrator or System Administrator roles, to create and manage webhooks. Apps like Scriptrunner wont be able to help you with that either since youre not able to affect the Jira Administration with it, it mostly operates on a issue level where you can change how things are displayed or how they behave based on which user is currently logged in.

Alex Schuster October 20, 2024

Hi @Henning Stoll 

Thank you for your answer!

Do you have in mind any other possible idea for resolving this problem? Maybe something we could create from scratch

Henning Stoll
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October 21, 2024

Hi @Alex Schuster ,

that highly depends on what youre trying to achieve. One possible solution would be that you create the webhooks for the people and then give them the url and they could work with that.

Alex Schuster October 21, 2024

That is what we are trying to avoid as in this specific case those couple of users need to update/create some webhooks very often and we would like to give them access only to do so but not giving them permission to do anything else

I was thinking maybe about creating some custom API/Automation with which those users could interact and make changes only to specified resources but I have no expirience with creating such thing especially for Jira

Henning Stoll
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October 21, 2024

Hi @Alex Schuster ,

please open a ticket at Atlassian Support.

If that is possible youll et that answer there directly from them.

To my best knowledge it isnt possible since you would be trying to avoid jira restrictions.

I can assure you that there is no possible way with automations.

 

Best regards

Henning

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