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Help me with a JQL incident

Rafael Costa
Rafael Costa
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April 13, 2022

When I search for an issue key, in the JQL the status is "In Progress", but when I click in the issue, the status is "Completed".

How can I fix this delay? 

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Tessa Tuteleers
Tessa Tuteleers
Community Champion
April 13, 2022

Hi @Rafael Costa , 

it looks like your index is out of sync. Please ask your jira admin to re-index the project or instance. 

Hope this helps! 

- Tessa

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Rafael Costa
Rafael Costa
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April 14, 2022

The reindex works, thanks!

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