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Hi Team, when creating the issue in the instance - [redacted] getting error

Shrikant Maheshwari March 6, 2019

Hi Team, when creating the issue in the instance - getting error -

{"message":"Failed operation: SetOperation[entityName=ApplicationUser,entityId=13602,propertyKey=jira.quick.create.fields,newType=6,newMapper=TypeMapper[handler=StringPropertyHandler,valueEntity=OSPropertyText]]","status-code":500,"stack-trace":"com.opensymphony.module.propertyset.PropertyImplementationException: Failed operation: SetOperation[entityName=ApplicationUser,entityId=13602,propertyKey=jira.quick.create.fields,newType=6,newMapper=TypeMapper[handler=StringPropertyHandler,valueEntity=OSPropertyText]]

1 answer

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2019

I have lots of questions:

  1. Is this response coming from a REST API request?
  2. What version of Jira is this?
  3. Has anything changed in Jira recently?  Such as an upgrade, or change to some plugin?
  4. Is it possible to access the complete stacktrace from the Jira Server logs themselves?  These can be found under the $JIRAHOME/log/atlassian-jira.log file when this happens.
  5. Does this error happen for other events in jira, like transitioning an issue?  Or only when trying to create the issue?

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