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How can we prevent a user not to move to Resolved statues unless and until all PRs are merged

prasad biddika
Contributor
July 18, 2024

Hi

Thanks for your support

How can we prevent a user not to move to Resolved statues unless and until all PRs are merged?

Please help to implement the same in Jira.

1 answer

0 votes
Hans Polder _Devoteam_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2024

@prasad biddika ,

I had a similar use case recently in Jira Data Center 9.12.

As far as I know, there is no way to do this in native Jira (possibly through plugins though?).

What I did to circumvent this, was to add an Automation Rule that reopened the ticket if there were still open PRs. It also added a comment explaining that the ticket was reopened for that reason. 

Below is just a first setup, you can further enhance it yourself :)

Screenshot 2024-07-23 102408.png

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