How to create tasks from issue in Jira service desk cloud

Hi,

I want to send a task to an internal of external contact from a created incident in in Jira servicedesk. How can I implement this?

2 answers

2 votes

you can create a new task in another jira project by creating a custom automation rule:

So long

Thomas

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Hey Thomas thanks for this. Exactly what I was looking for.

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hi,

Which plan you need for doing this?

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0 votes

This feature isn't available in server instance. This option to create is not available in the list of options.

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