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How to edit issue in Jira Service Desk using Rest api

Mansi Patel April 27, 2018

Hi,

I am looking for Jira Service Desk rest api to edit issue field "Summary".

I looked at existing doc, but couldn't find rest api to edit issue field for Service Desk project.

Thanks,

Mansi

1 answer

0 votes
Alexey Matveev
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April 27, 2018 edited

If you want to edit the Summary field of an issue, you should use Jira Server Rest Api.

PUT /rest/api/2/issue/{issueIdOrKey}

Mansi Patel April 30, 2018

@Alexey Matveev I tried that but its throwing this error: { "errorMessages": [], "errors": { "summary ": "Field 'summary ' cannot be set. It is not on the appropriate screen, or unknown." } }

 

This field is on the edit screen. so not sure what else does it need?

Thanks,

Mansi

Alexey Matveev
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April 30, 2018

Make sure that your user has privileges to edit the issue.

Mansi Patel April 30, 2018

User has privileges to edit this issue but somehow summary field is not saving changes even if I made that change on screen.

No error or anything, but changes are not saved.

any idea? 

Alexey Matveev
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April 30, 2018

Have a look in the log file atlassian-jira.log.

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