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How to get Due Date value from linked tickets (Gantt type)

Nguyễn Quang October 12, 2023

Hello,

I have a ticket, it has 2 linked tickets as below:
1.PNG

I am trying to create a rule that the main ticket will be automated set the End Date of linked ticket (Gantt - must be done before). Here is my proposed rule, but I don't know how to refer to End Date of linked ticket.

2.PNG

 Can anyone help with any suggestion. Thank you so much!

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Rudy Holtkamp
Community Champion
October 13, 2023

Hi @Nguyễn Quang 

Welcome to the community.

The issue links are in a list, so you need to create a branch rule for related issues.

With this you can use {{issue.'your end date field"}} to set the parent to the correct end date.

 

Just a reminder: only change the parent if the end date is greater than the current end date set.

Note: I've done this in Cloud and I don't know if server has the same options.

Nguyễn Quang October 16, 2023

thank you @Rudy Holtkamp , so how can I do "only change the parent if the end date is greater than the current end date set"

Do Advanced compare condition help this case? con you give me an example

 

Thanks!

Rudy Holtkamp
Community Champion
October 16, 2023

Inside the branch you can use the advanced compare condition like this:

image.png

Change 'duedate' for the fieldname you have, e.g. {{issue.End date}}

Like Nguyễn Quang likes this
Nguyễn Quang October 17, 2023

thank you! I can solve my own issue now

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