How to get notifications when all sub-tasks are complete?

[Justin Cox]

I may be a bit out there but in our organization, it's very common for there to be an "owner" (assignee/reporter/watcher...doesn't matter) of a parent task or user story. I'm finding it very difficult to know when all sub-tasks have been completed, so that I can take the appropriate action on the parent.

We have a workflow setup where sub-tasks of a parent go from To Do > In Progress > Done (closed). But the parent task (lets assume it's a user story) goes from To Do > In Progress > Ready for QA > In QA > Done (closed).

As you can see, there are additional steps that need to occur for the parent task. The auto-transition doesn't work for us, as it puts the parent straight to close, so we have instructed our users not to use that (wish I could turn that off).

How, as an "owner" of the parent task, can I be notified when all of the sub-tasks are completed? Right now, I have to manually check each parent every day (sometimes multiple times a day).

[Udo Brand · Accepted solution]

Hi Justin,

as Bhushan noted you can use script runner plugin. Use following filter:

issuefunction in hassubtasks() and status !=closed and not issuefunction in parentsof("issuetype =sub-task and status != closed")

Then you can subscribe that Filter.

[Udo Brand]

if you want the subscription on an hourly basis add

... and issuefunction in parentsof("status changed to closed after -1h")

[Justin Cox]

Ok, thanks for the information. I'll give that a try. Still working on getting script runner approved by IT :)

[Bhushan Nagaraj]

Hi Justin,

There are quite a few ways to do this. You can write a post-function for the sub-task close action to send a notification only if all sub-tasks are closed.

You can also write a listener. I have a tutorial available here for that https://bitbucket.org/bhushan154/jira-listener-tutorial/wiki/Home

Also check out the script runner plugin which can do a lot for you

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

Cheers

Bhushan

[Justin Cox]

Hi Bhushan,

Thanks for the info. I'll definately keep looking at script runner, seems useful. The listener tutorial is probably a bit outside my skillset but I would like to ask if you can further elaborate on your first point;

You can write a post-function for the sub-task close action to send a notification only if all sub-tasks are closed.

Not sure I totally follow what you are saying there. Post function on a sub-task close but looks at other sub-tasks?

[Bhushan Nagaraj]

Hey Justin,

Even this requires you to write some code. Send me your email id and I will be able to help you out with a plugin if I find some time this weekend.

Cheers

Bhushan

[Justin Cox]

Thanks for the offer Bhushan but to be honest, I would be more interested in an enhacement request that I could vote for. Not to down-play your willingness to help, I appreciate that but I really don't want to get into customizing at that level, nor do I have the technical skill to do it ;)