How to get reporter's details into custom emai

[Allen Chun]

Currently I'm sending an email to a user using jira automation addon, and in the content I'm showing the reporter's name using

{{issue.Reporter}}

I would also like to retrieve the email and phone of the reporter.

Can someone tell me how to do this? Thanks in advance.

[Deleted user]

Hello Allen,

Actually, JIRA doesn’t keep phone numbers by default. We can add for sure the email address and display the name of the reporter, but not the phone number. Are you trying to retrieve the phone number from another application?

The images below show how I have configured it and also, how it returns into the email.

I hope this explanation helps you.

Let me know if you have any other question.

Regards,

Victoria