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How to make jira server accessible

Muhammad Akram Sharifi
Contributor
August 6, 2021

Dear all 

I have installed jira server in a pc and i am accessing it for the same PC using Localhost:8080

i want to make jira server available for our team to be accessible on  the web. 

please advice appreciate your walk through. 

3 answers

1 accepted

2 votes
Answer accepted
Nic Brough -Adaptavist-
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August 6, 2021

You will need to make your PC available on your internet site, and probably do something with DNS.  Once you've got your PC available to the internet, you'll need to change the base url to match the address or domain of the PC on the net, and Jira will be served up there.

As a really simple example, I've got a machine running Jira in my house.  On my router, I've made incoming connections on port 443 be forwarded to that machine.  So, if you know my houses internet IP address, you can hit that in a browser from anywhere in the world and get my Jira.

It is more complex than that (I have a dynamic IP address  like most domestic internet connections,  so I use a dynamic host provider that gives me a DNS entry for my registered internet domain and routes everything to my house and keep I Jira behind a proxy as well), but that's the basics you'll need to do for your server.

Muhammad Akram Sharifi
Contributor
August 10, 2021

Thank you for you replay, I will try and let you know. 

1 vote
Piotr Zadrożny _Eyzee_
Community Champion
August 6, 2021 edited

Hi @Muhammad Akram Sharifi 

There is no simple work-every-time answer to this question.

First of all make sure that firewall on your pc do not block access to port 8080 from local network. To check it just try to visit http://<your_local_IP>:8080 form another computer on your network. To check your local IP use ipconfig (from Windows) or ip a (from Linux).

Then configure port forwarding (or d-nat) on your access internet router and forward all traffic from WAN (Internet) on port for example 80 to IP of your PC on port 8080 and make sure that firewall on your router do not block such traffic. Then try to access http://<your_public_internet_IP> from anywhere on Internet. 

There is a possibility that your network provider (ISP) block such traffic, do not give you public IP or will change this IP on regular basis. If so you will need to talk with them or use other solutions like dyndns. 

If you would like to access Jira using http://www.example_domain.com instead of IP address you need to register public domain and configure DNS properly (first I suggest you to make sure you have it working via IP address).

I would also suggest you to configure SSL and access via https.

Best regards,

Piotr

Muhammad Akram Sharifi
Contributor
August 10, 2021

Hi Piotr

I was able to use my ip and access jira from another computer but for that i have turned off the firewall, 

any other workaround to keep the firewall on and still should work?

Piotr Zadrożny _Eyzee_
Community Champion
August 10, 2021

Yes, you can enable your firewall again and add new rule to your firewall.

If its windows and you are using build-in firewall just go to control panel -> firewall Windows Defender -> advanced settings -> incoming rules -> add new rule:

  • Type - port
  • Protocol - TCP
  • Local port - 8080 (or other you use with jira app)
  • Profile - all profiles
  • Action - allow

If you use 3rd party firewall you just need to create similar rule. 

Like • Nic Brough -Adaptavist- likes this
1 vote
KAGITHALA BABU ANVESH
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2021

If you are working in office , and colleagues are connected with the same WiFi , you can directly share your ipaddress:8080. 
people can able to access. When I was in my office, I done like this for my test instance.

Muhammad Akram Sharifi
Contributor
August 10, 2021

Hi 

Thanks for your reply No I am working from Home. 

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