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×Hi, We are SOAP API to set the resolution to Unresolved. I tried the snippet
RemoteFieldValue[] actionParams = new RemoteFieldValue[] { new RemoteFieldValue("resolution",
new String[]{null}) };
RemoteIssue updatedIssue = jiraSoapService.updateIssue(authToken, issueKey, actionParams);
But the issue's resolution not clearing to Unresolved.
Can you help where I went wrong.
As soap is deprecated and unused in later versions, my memory of it is failing. Part of me wants to suggest using a blank string instead of "null", and also the resolution value is not an array, it's a single value.
However, Resolution should not be on an Edit screen either, and SOAP should not be able to edit it if it's not. I suspect you need to trigger a workflow transition instead, one with "clear resolution" set on it.
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