How to update linked issues custom field upon workflow status update?

[Sandesh TM]

We are having issue types-say 'A' and 'B', 'B' type issues are linked to a 'A' issue type.

We need to update 'B' issue type custom field to the workflow status of 'A' issue type upon the 'A' issue type workflow status transitions.

Is there any way to achieve this feature?

[Marc - Devoteam]

Hi @Sandesh TM 

Yes use automation rules for this.

Based on transition of Issue type A update the custom field on Issue type B

[Sandesh TM]

@Marc - Devoteam 

Thank you for the response.

We don't have Automation rules plugin, is there any other solution for this?

[Marc - Devoteam]

Hi @Sandesh TM 

You should have since version 9 in DC automation is included.

Or are you running a lower version?

You will require automation for this, or scripting app like scriptrunner.

[Sandesh TM]

@Marc - Devoteam 

Yes we are running a lower version i.e 8.5.17.

[Marc - Devoteam]

Hi @Sandesh TM 

I suggest that you update to a later version.

You are now 2 major version behind.

Later LTS version for DC after 8.5 are 9.4/9.12/10.3

https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html 

[Kishan Sharma]

Hi @Sandesh TM 

In Jira Data Center, you can use Automation feature to create a rule, which can update a custom field in IssueType B when IssueType A is transitioned to different status. You can try something like below -

In the below example, if any Story is transitioned to another status, its linked issue's Description is updated to the status of Story.