How to write postfunction to add random email to custom field based on values selected in anot field

[Bojana Vasic]

Hi!

I have a custom field called 'Customer Group' which is an automatically populated field (integration with another system).

I have another custom field called 'Customer Email' which is a free text field. 

I want to write a post-function(s) on the Create transition to achieve the following:

IF the 'Customer Group' field contains a "xxx" then add "x@gmail.com" and "y@gmail.com" emails to the 'Customer Email' field.

I do have ScripRunner...

Thanks in advance!

[Deleted user]

First, be careful with the order in the transitions. You probably need to use a special out of the box post function only available in creation transition.

This is only based on what I understood, you need something like this:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def cfCustomerGroup = customFieldManager.getCustomFieldObject(10100L) //put here the id of your custom field. Do not delete the "L", is mandatory
def cfCustomerEmail = customFieldManager.getCustomFieldObject(10200L) //put here the id of your custom field. Do not delete the "L", is mandatory

def customerGrupo = issue.getCustomFieldValues(cfCustomerGroup)
def customerEmail = issue.getCustomFieldValues(cfCustomerEmail)

if (customerGrupo.toString() == "XXX" {
    customerEmail.updateValue(null, issue, new ModifiedValue(customerEmail, [customerEmail + "XXX@gmail.com" + " "+ "YYY@gmail.com"]), new DefaultIssueChangeHolder())
}

You will need to format the strings in the text field as you wish.

Hope it helps.

[Tarun Sapra]

I too prefer to use "customField.updateValue" as opposed to "issueManager.updateIssue" 

[Bojana Vasic]

Thanks a lot for helping! I will test on Monday and come back to you! :)

Thanks Tarun as well!

//Bojana

[Bojana Vasic]

Hi @[deleted],

Could you please help? 

On the last line wher you have "}", I'm getting an error message saying "Expecting ")" , found "" ...  but even if I add ")", I'm still getting error massage but now saying "unexpected token      ", where you just see empty space.

When I click on Update to see the more detaild error massage I get the following;

"The script could not be compiled: <pre>org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed: Script268.groovy: 17: unexpected token: @ line 17, column 3. }) ^ 1 error </pre>."

I have tried sevaral combinations, but still having errors.

Many thanks in advance.

[Deleted user]

I'm sorry, I detected two mistakes:

The "if" needed another ")" and the new ModifiedValue has a collection (represented with the []) use this:

if (customerGrupo.toString()) == "XXX" {
    customerEmail.updateValue(null, issue, new ModifiedValue(customerEmail, customerEmail + "XXX@gmail.com" + " "+ "YYY@gmail.com"), new DefaultIssueChangeHolder())
}

[Bojana Vasic]

Hi again @[deleted],

Thank You! I'm now getting another error regarding "==", saying that this is unexpected token, see below;

if (customerGroup.toString()) == "xxx customer" {

Any ideas?

Many thanks!

[Deleted user]

lol! I put the ")" in the wrong place :D I'm sorry I didn't pay much attention

if (customerGrupo.toString() == "XXX") {
    customerEmail.updateValue(null, issue, new ModifiedValue(customerEmail, customerEmail + "XXX@gmail.com" + " "+ "YYY@gmail.com"), new DefaultIssueChangeHolder())
}

Anyway, if you have not much knowledge about programming, it will be a bit difficult to know what you must code in the strings. You should ask for help to someone in your company about this

[Tansu Akdeniz]

Hi @Bojana Vasic,

You can add "Script Postfunction" to the create transition.

This code will guide you.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueManager;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.user.ApplicationUser;

IssueManager issueManager = ComponentAccessor.getIssueManager();
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();

Issue issue = ComponentAccessor.getIssueManager().getIssueObject(issue.key);
MutableIssue mutableIssue = (MutableIssue) issue;

ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();

CustomField customerGroupCF = customFieldManager.getCustomFieldObject("customfield_abcde");
CustomField customerEmailCF = customFieldManager.getCustomFieldObject("customfield_abcde");

String customerGroup = issue.getCustomFieldValue(customerGroupCF);
if(customerGroup.contains("xxxx")){
    mutableIssue.setCustomFieldValue(customerEmailCF,"x@gmail.com");
    issueManager.updateIssue(currentUser, mutableIssue, EventDispatchOption.DO_NOT_DISPATCH, false);
}

[Deleted user]

Some tips!

You dont need to use issueManager neither mutableIssue in a postfunction, because the word "issue" already has the value of the issue which executed the transition. You need them for console or to get other issues.

[Bojana Vasic]

Thanks a lot for helping! I will test on Monday and come back to you! :)

 //Bojana