How we can track spent time on different work categories in Jira?

[Prakhar Vedsa]

Here, the major goal is to determine how much time we spent on different categories such as development, discussions, rework, QA testing, conversations and other areas.

[Karolina Wons_SaaSJet]

Hello @Prakhar Vedsa 

The easiest way is to use some add-ons from the Atlassian Marketplace. For example, Time in Status for Jira Cloud generates 7 types of status reports.

Time in Status helps to track time in each workflow status (development, discussions, rework, QA testing) easily. 

All you need is to choose a Time in Status report and get all the data on the grid or in the Chart view.

If you use a server version, you can try Time between Statuses (server). Set a status you need to track the time in as Start and Stop timers and get the necessary info.

These add-ons are developed by my SaaSJet team. Please, let me know if you have any questions.

Hope you find it helpful)

[Rahul_RVS]

Hi @Prakhar Vedsa 

If you would be interested in a mktplace solution, you can try out our plugin,

Time in Status Reports 

The add-on provides the time in each status for the entire lifecycle of the issue and you can filter by issue type as well. You can also combine your statuses to define your lead/cycle/resolution time and also extract the transitions history of the issues. The main features of the app are as below

• More than 8 types of Time in Status Reports. Excel Export available for all status reports.
  
  • Time in Status
  • Time with Assignee
  • Time in Status with Assignee
  • Time with Assignee per Status
  • Status/Assignee Count
  • Multiple Transition Reports
  • Avg Time reports
• Status grouping
• Save your reports
• CSV Export
• Multiple chart types

[Emre Toptancı _OBSS_]

Hello @Prakhar Vedsa

Things like discussions, conversations, rework, etc can happen at any stage of the flow. The only way to track these would be to make your team log work on issues about this.

I don't recommend doing this because it probably won't give you trustworthy data anyway. But if you MUST see the times spent on these, the only way to do it is worklogs.

EmreT

[Mehmet A _Bloompeak_]

Hi @Prakhar Vedsa

If you're using different statuses for these different categories, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a free solution, you can try the limited version Status Time Free.

Note: If you are interested in cycle and lead time, you can have a look at the article below.

Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters

Hope it helps.

[Tuncay Senturk]

Hi @Prakhar Vedsa 

I need clarification before answering this question.

1. Are you on Jira cloud or is it server/DC?
2. What do you mean by categories? Are they different statuses or issue types or any field of an issue?

Thanks