Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to create any projects as an admin after upgrading to Jira 7.6.4

aditigidra May 6, 2018

Hi,

After upgrading JIRA to 7.6.4, when I try to create new projects, I get a time out request error.

I tried to create multiple times, and each time I got this error. 
However, when I search for those projects in the list of projects, I saw one of them created. 

2 answers

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 6, 2018

Hi,

You should examine the atlassian-jira.log for errors.

aditigidra May 7, 2018

2018-05-06 20:56:11,816 http-nio-8080-exec-121 INFO agidr 1256x103715x1 70bua7 10.16.140.13,0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.project.util.CachingProjectKeyStore.cache, operation: remove, key: <only-in-debug>, stacktrace: <only-in-trace>
2018-05-06 20:56:11,822 http-nio-8080-exec-121 INFO agidr 1256x103715x1 70bua7 10.16.140.13,0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.project.util.CachingProjectKeyStore.cache, operation: remove, key: <only-in-debug>, numberOfPeers: 1, numberOfSuccess: 1, timeMillis: 5, stacktrace: <only-in-trace>

aditigidra May 7, 2018

These are the only messages that I see in the logs

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 7, 2018

The messages have the INFO levels. They are not errors. Maybe somebody from Atlassian will answer you. I am not sure where the error is. Usually I set the com.atlassian package to TRACE and try to read logs. You can set com.atlassian package to trace in System->Logging and Profiling.

0 votes
aditigidra May 6, 2018

I am an admin so I should not have any access issues. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events