Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I've upgraded to JIRA 5 and disabled the CustomWare plugins that don't work - how do I use/link to Zendesk now?

Mark Haller
Contributor
February 22, 2012

How do I link to Zendesk to and from JIRA 5 now? The custom connectors are no longer available and I've read something about new Application Links in the launch docs .. but no detail how to set this up.

Any ideas?

Mark

2 answers

1 accepted

0 votes
Answer accepted
Robert Castaneda[ServiceRocket]
Contributor
February 22, 2012

Hi Mark,

The Zendesk connector is available at https://plugins.atlassian.com/plugin/details/678489

It is built on top of our framework, which has also been upgraded for JIRA 5

Let us know at http://getsatisfaction.com/customware if you have any issues.

thanks,

-Rob

Mark Haller
Contributor
February 22, 2012

Hi Rob

Brilliant stuff - thank you. I had to disable all Customware plugins on upgrade as they caused me huge problems with issues not indexing, losing all issues on screen, Java failures, etc ... so I'm glad I can reinstall this and get it working again.

Thanks!

0 votes
Robert Castaneda[ServiceRocket]
Contributor
February 22, 2012

Hi Mark,

Be sure to let us know if there are any issues after upgrading!

regards,

-Rob

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Upcoming Jira Events