I want to close my evaluation jira software account

[luvo]

I want to close my evaluation jira software account

[Morgan Knicely]

TL;DR: If you want your personal data erased, do not delete your Atlassian Account yet. Instead, make a General Inquiry so we can locate everything that should be removed.

Atlassian has published GDPR and You about your personal data rights under the new EU regulation. It has full details about what data Atlassian collects and how to remove it. For some things we will need to help you do this because the ability to self-serve has not yet been created.

Your Atlassian Account is the thing that connects all your personal data. If you remove it first, it will be much harder to help you exercise your right to access and erasure.

[childnode]

as it turns out, there is (nowadays) a hidden page in the Atlassian ID Account Management:

https://id.atlassian.com/manage/close-account

P.S: as also mentioned in the help section and by Noam in another question

If you wish to cancel your subscription for OnDemand, you can refer to this guide.

[Nic Brough -Adaptavist-]

Stop using it and make sure you remove any payment details from it so you don't get charged if it was Cloud based.