When a new ticket / issue is created on my Kanban board, I would like to have an already filled out information included in the ticket such as Instructions or even a URL embedded within the ticket.
Is this possible and could I have it separated by Issue Task? Thank you.
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2018 edited
Hi Ken,
I've tested here and I believe that we have a field that may help you achieve this. On the custom fields menu (Jira settings > Issues > Custom fields) you can create a Message Custom Field (for view). Then add a default value for this field where you can add a text and a URL. This field will be visible after the ticket creation. This field only appeared when using the old view on my test instance. Otherwise, your workaround to create a task is also a good option.
Regards, Angélica
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Make every click count—help us plant 50,000 trees! 🌳
Want to make your everyday Community actions directly contribute to reforestation? The Atlassian Community can achieve this goal by liking a post, attending an ACE, sending your peers kudos, and so much more!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.