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Is it possible to get weekend premium support for Jira Upgrade

Sriveni Kokkonda
Sriveni Kokkonda
Contributor
November 6, 2014

Our organization planned to Upgrade JIRA from 4.3.4 to JIRA 6.1.7.  We are planning to upgrade JIRA on November 15 2014.On this day we would like to have either a phone call and screen-share support from JIRA (Atlassian) on this day ( November 15,2014).What is the procedure to register for premium support just for a period of 1 day.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 6, 2014

Premier support is not a daily offering.

I would suggest that you contact a partner/expert instead of Atlassian, and don't just ask for a bit of support on the day - you'll want to involve them in all your planning and testing if you want them to be able to properly support your upgrade run.

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Luciano Fagundes
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2014

Please find below how to get in touch with the Atlassian's Experts:

https://www.atlassian.com/resources/experts

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