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Is there a way to schedule the issuing of tasks?

Abdallah AlSurakji June 13, 2022

Hyello,

 

I'm wondering if there is a way to schedule when a task could be assigned to a user? The idea is to assign the task to a user at a certain date to not clutter their view. For example, it could be unassigned, an on the selected date, assignee will change.

 

Thanks :)

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David Freitez
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June 13, 2022

Hi @Abdallah AlSurakji

It is feasible using Automation, you can use:

  • The Scheduled Trigger
  • The Create Issue Action

image.png

Hopefully this answers your question.

Regards,

David
ServiceRocket

Abdallah AlSurakji June 14, 2022

Thanks for taking the time to answer David,

So as I suspected, the only way around this issue is with the Automation plugin then. 

 All the best :)

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