Issue with removing a specific user from several ticket

[Sylvain Xavier]

An user in my instance change her team. She still watcher of a lot of issues. We've tried to remove her from these issues but all "classic way dosen't work. Bulk change, removing ticket by ticket. nothing works

Could you help me with that issue ? 

[David Nickell · Accepted solution]

Have you tried the rest API?  

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-watchers/#api-rest-api-3-issue-issueidorkey-watchers-delete

[John Funk]

Hi Sylvain,

She should be able to do a Bulk change and quit watching the issues. But you won't be able to do the bulk change for her. Maybe if you log in as her. 

[Sylvain Xavier]

Hi John, 

Thanks for your reply.

I've already tried this option but it doesn't work. That's why I raised this topic.

I also tried to run an automation rules but same result.