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JIRA Agile Internal Server Error

AKASH BHARDWAJ
Contributor
October 28, 2015

Hi,

 

I am getting "Internal Server Error" fo rmy Agile Board in JIRA.

After running through Logs, I can find this:

2015-09-28 13:41:56,528  ERROR  /rest/greenhopper/1.0/rapidviewconfig/editmodel.json [web.rapid.view.RapidViewEditResource] Unable to complete GreenHopper REST method 
java.lang.NullPointerException 
at com.atlassian.greenhopper.web.rapid.view.ColumnEditRequest$StatusDetails.from(ColumnEditRequest.java:148) 
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.asStatusEntry(ColumnEditHelper.java:331) 
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnStatusesModel(ColumnEditHelper.java:314) 
at com.atlassian.greenhopper.web.rapid.view.ColumnEditHelper.buildColumnEditModel(ColumnEditHelper.java:186) 
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditHelper.getEditModel(RapidViewEditHelper.java:147) 
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:219) 
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource$8.call(RapidViewEditResource.java:212) 
at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42) 
at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:100) 
at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:81) 
at com.atlassian.greenhopper.web.rapid.view.RapidViewEditResource.getEditModel(RapidViewEditResource.java:211) <+2> (DelegatingMethodAccessorImpl.java:43) 

 

1 answer

0 votes
Rodrigo Rosa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2015

Hello Akash,

It seems related to this KB: https://confluence.atlassian.com/pages/viewpage.action?pageId=687213567

 

Regards,

Rodrigo

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