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JIRA License transfer Question

Celeste D'Alessandro
Contributor
November 21, 2018

Hello,

We have a version of JIRA that has an expired maintenance contract. We want to move the license to a new server. I undrestand that i can I do this as long as I

 

  • keep the same version of software in the new instance (even if a clean install) and
  • only have one production server of JIRA active

 

We need to move the server now. I’m I free to move around the license I have?  How? I can’t see the  license key, How I recover it?

 

 

Thanks in advance!

Regards!

Celeste D’Alessandro

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Alexey Matveev
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November 21, 2018

Hello,

You can find licenses in Applications -> Versions & Licenses

Celeste D'Alessandro
Contributor
November 21, 2018

Hello Alexey, Thanks! The issue is that we have two instances of server jira and confluence. They used to belong to a Company that our Company bought a year ago. We need to transfer these instances to a new server. But I can not recover the license key, because we did not buy it.

 

Regards!

Celeste D’Alessandro

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