Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira 7.3.6 with two FQDNs

falkeckert October 9, 2017 edited

Hello,

Jira runs on two FQDNs, an external external.abc.de and an internal intern.abc.de. Access to Jira is realized with a proxy solution. The BaseURL is the internal FQDN.

I have two Tomcat ports configured with port 8080 and 8081. ProxyName, ProxyPort, and Schema pointed to the FQDNs using SSL.

SSL handshakes worked fine We have a problem with the external URL: The gadget headlines are displayed as __MSG_gadget.

Any hints?

regards

Falk

3 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 9, 2017

The root of this problem is that Jira is not able to reach itself over the networks.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 9, 2017

The root of this problem is that Jira is not able to reach itself over the networks.

There are many ways to cause that to happen, but for you, it's simple, you have not set it up correctly.

Jira does not run on many urls.  It needs one single base url that it can talk to itself on as well as serve the users.

Pick one of your FQDNs as the base url, set it and throw away the other one because it's not going to work

0 votes
Gonchik Tsymzhitov
Community Champion
October 9, 2017

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events