Jira Timesheet Reports display all users

[Steven White]

Hi

Hoping someone here could help with a question on the Jira Timesheets Reports, i've done a search on the Jira's Online help but cant find the answer (but will admit i could have missed it).

When running the Time Sheet Report, can i list all users (or atleast list display more than one user at a time)? When every i've tried adding more users into the "User" field it only gives me the results of the first user entered.

[Steven White · Accepted solution]

Didn't change, but have found can get the information accounts need from the Project Pivot Report

[Mehmet Kazgan]

Are you using the commercial plugin?

[Steven White]

its a trial of the commercial plugin

[Mehmet Kazgan]

There should not be a different set of groups. Likely the plugin does not communicate with the users. What I would do is:

1. Go to the add-on

2. Disable it

3. Enable it

4. Do a full reindex

That should help. If not you can just uninstall and reinstall the plugin and reindex.

Hope that helps.

[Mehmet Kazgan]

If you need more users, you need to create a group for teams and that way you can display multiple users in one list.

[Steven White]

I was thinking that myself, i have already created groups for departments, project teams etc... under the user manager, but they dont appear on the "groups" field for the time reports. Is it a different set of "groups"