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Jira Workflow Toolbox Set Assignee on create

webspin June 25, 2018

Hi I am trying to set the following rules on issue creation

If an assignee is selected then the issue should be assigned to the user selected

If no assignee is selected the issue should be assigned to the reporter

2 answers

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Ollie Guan
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June 25, 2018
Max Foerster - K15t
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June 25, 2018

Thanks for pointing @webspin to our documentation :D

0 votes
Max Foerster - K15t
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 25, 2018

Hi! 

to meet your needs please use the Set a field as function of other fields post function in the Create issue transition using the following settings rule to check and set the Assignee field:

(^$)%{00006}

where %{00006} is the field code for Reporter.

Best, Max

webspin June 26, 2018

Hi Max, thanks. it works except if you dont choose an assignee it assigns the issue to the project lead

Thanks

David

Max Foerster - K15t
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July 3, 2018

Hi David,

please change your "Default Assignee" setting to "unassigned" on the "Users and Roles" administration page in your project settings. Otherwise this won't work and also having this set to "Project lead" makes no sense in combination with this post function. Hope that helps :)

Best, Max

webspin July 3, 2018

Thanks Max, as we have many projects and global setting is not allow unassigned there doesn't appear to be a way to set project lead to unassigned.

Thanks for your input

David M

Max Foerster - K15t
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 3, 2018

Hm, okay. That's not good. And the person being the project lead can be a normal assignee right? So we could never know wether user A being a project lead was selected by the user creating the issue or the system using the default assignee "project lead"?

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